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Course Code: 19SUP101

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  • Member Price: $350 / Non-Member $500
  • Length: 16 hours
  • Delivery Method: Instructor-Led
  • Language: English
  • Passing Score: 100
  • Site Location:
    • Only available at the HASC Pasadena Headquarters  
  • Expiration: 10 year(s)
  • Supervisor 101 is a two-day, instructor-led course utilizing scenario-based learning, which creates an environment for participants to share their collective knowledge and experience.  This course is designed to utilize curriculum and learning objectives that can immediately be applied in the everyday workplace, assisting Supervisors of all levels with successfully resolving conflict, improving listening skills and overall daily communication.

    HASC Supervisor 101 Course Outline:
    - Making the Transition
    - Responsibilities of a Supervisor
    - Supervisory Styles
    - Setting Goals, Plans, and Actions
    - Listening Skills
    - Asking Questions
    - Giving Feedback
    - Giving Instructions
    - Orders, Requests, and Suggestions
    - Managing Conflict
    - Dealing with Difficult Employees
    - Personal Action Plan

     Click here for full schedule.

  • Special Instructions: For information regarding this class, please contact HASC's Customer Relations department by emailing or calling 281-476-9900 x310.


  • Click on dates in blue for class times.
    Choose your course date and time. To sign up, click on the blue Register tab above.

    For questions or additional assistance, please email or call (281) 476-9900 ext. 310.