Service Catalog

View training, occupational health, and screening services available through HASC.

Training Services

Site-specific and company-specific training, instructor-led courses, hands-on craft skills, eLearning and Safety Essentials, leadership development, and qualification programs that support onboarding, skill development, and professional growth.

Filters (0)

0 Results found

Sort by

Loading catalog...

Health Services

Physical exams, respirator fit testing, audiograms, pulmonary function testing (PFTs), bloodwork, vision exams, functional capacity evaluations (FCEs), immunizations, and other occupational health services.

Filters (0)

0 services found

Sort by

Screening Services

Background checks, customized screening programs, urine, hair, and oral fluid drug and alcohol testing, Designated Employer Representative (DER) training, and other screening services for every phase of employment.

Filters (0)

0 services found

Sort by

Back to Catalog

TELEPHONE ETIQUETTE

19PHONE

Telephone Etiquette is designed to teach the basics of proper telephone etiquette.

This course covers:

Four Areas of Telephone Etiquette
- Identification
- Volume
- Unusual Noises
- Normal Courtesies
Etiquette Standards
- Opening the call effectively
- Putting customers on hold
- Transferring calls
- Taking accurate and complete messages
- Concluding the call

Start in LINK

Course Information

Class Type: P
Course Length: 1
Language: English
Delivery Method: eLearning
Member Pricing: $15
Non-Member Pricing: $25
Passing Score: 80
Expiration Days: 365
Exam Type: WE

Service Catalog

Training Services

Health Services

Screening Services

TELEPHONE ETIQUETTE

Course Information

Upcoming Sessions